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Making Communication Work
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This workbook addresses the issues of Making Communication Work. Should you wish to extend your study to other Super Series workbooks covering related or different subject areas, you will find a comprehensive list at the back of this book.Being an effective communicator is an essential aspect of leading and motivating teams in all walks of life, at all levels and in all situations. If you can’t communicate, you will be unable to get things done through the team and will end up having to try to do everything yourself.
You must send information in a form which its receivers can understand – it is useless to speak in French to a listener who only knows Japanese.
English now is probably closer to being a global language than any other tongue in history. But there are many senders and receivers who believe they are speaking a version of English but who do not really understand each other – and many millions who do not understand it at all.
Satellite phone technology and the Internet have made it possible to pass information rapidly to anywhere on earth or beyond. But they do not guarantee the message will be accurate or intelligible to the receiver. Senders of messages must always seek feedback from the receivers, and make honest use of it in the messages they transmit. If they do not, they will never be sure that their message has been understood and acted upon correctly, or in the right spirit.
The quality of the message and its transmission are always the responsibility of the sender, whatever the medium being used.
It is far easier to develop new methods of transmitting information than it is to develop the knowledge and skills of the people who use them. This workbook will help you both understand the task of communicating and develop a range of skills to help you do so effectively.
Clare Donnelly - Personal Name
1st Edtion
0 7506 5875 4
NONE
Making communication work
Management
English
2003
1-107
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