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Asking Questions The Definitive Guide to Questionnaire Design


This book is a revised and updated edition of Asking Questions: A Practical Guide to Questionnaire Design, first published in 1982. It focuses on the type of question asking that social science researchers and market researchers use in structured questionnaires or inter- views. Many of the principles of effective formalized questioning we focus on in this book are useful in other contexts. They are useful in informal or semistructured interviews, in administering printed questionnaires in testing rooms, and in experimental studies involving participant evaluations or responses. We intend this book to be a useful “handbook” for sociologists, psychologists, political scientists, evaluation researchers, social workers, sensory scientists, marketing and advertising researchers, and for many others who have occasion to obtain systematic information from clients, customers, or employees. In the past two decades, two major changes in the practice of survey research prompted us to produce a revised edition. First, there has been a revolution in research on question asking brought about by the application of cognitive psychology to the study of questionnaire design. We now have a conceptual framework for understanding the question-answering process and the causes of the various response effects that have been observed since the early days of social scientific surveys. This work has helped move questionnaire construction from an art to a science.
0-7879-7088-3
NONE
Research Method
English
2004
1-446
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