SERVICE OPERATIONS MANAGEMENT - IMPROVING SERVICE DELIVERY

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SERVICE OPERATIONS MANAGEMENT - IMPROVING SERVICE DELIVERY

Statement of Responsibility

Author(s)

Robert Johnston and Graham Clark - Personal Name

Edition

3rd Edition

Call Number

ISBN/ISSN

Subject(s)

Operations Management

Classification

NONE

Series Title

SERVICE OPERATIONS MANAGEMENT - IMPROVING SERVICE DELIVERY

GMD

Management

Language

English

Publisher

Publishing Year

2008

Publishing Place

Collation

Specific Detail Info

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