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TOTAL QUALITY MANAGEMENT IN CONSTRUCTION
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The principles of Total Quality Management (TQM)
provide a means for achieving quality in the construction
process. The improvement of quality requires that every
member of the organization embrace the principles of
continuous improvement. Total Quality Management is a
customer-oriented approach that stresses the effective use
of people. Total Quality Management also emphasizes the
application of quantitative methods and process improvement
techniques to continually improve products and services
CHARLES C. MILLER - Personal Name
NONE
TOTAL QUALITY MANAGEMENT IN CONSTRUCTION
Management
English
1993
1-290
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