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QUALITY MANAGEMENT DEMYSTIFIED
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Many people, in many different ways, want to do good work. As people—in the
business context, as customers—we all want to receive quality, to get good stuff,
to get what we want. In the world of business—and outside it, in arts, hobbies, and
personal growth—many of us want to deliver quality, to do good work, to deliver
something of value to ourselves and others. Quality Management Demystified is
about helping you do that in the context of business. This book is about how to
get better and better at delivering value and doing good work, improving the
quality of life for our customers, and the success of our own businesses
SID KEMP, PMP - Personal Name
NONE
QUALITY MANAGEMENT DEMYSTIFIED
Management
English
The McGraw-Hill Companies, Inc.,
2006
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