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Handbook for TQM and QCC
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This two-volume handbook is a guide for people at all levels who
have wide-ranging desire to improve the quality of work in their organizations. It is a
basic manual cum explanatory guide—that is, it aims at providing not only hands-on
know-how to install and implement Total Quality Management and Quality Control Circle
programs but also explanations as to why and in which ways they are useful for
organizations. In order to establish appropriate objectives, one must first completely
understand what is to be tackled. TQM and QCC do not come in a one-size-fits-all manual,
yet they are not complicated. They merely require that the decision-makers in an
organization be really convinced of the usefulness of the well-elaborated and standardized
methodology.
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Handbook for TQM and QCC
Management
English
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