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Improving Theory and Research on Quality Enhancement in Organizations
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NSF’s Transformations to Quality Organizations (TQO) Program is an ambitious new program to support research on quality management principles and approaches. It requires partnerships between academic researchers and researchers and practitioners in business and the public sector. It is intended to serve as a catalyst for multidisciplinary investiga- tions aimed at helping organizations understand and implement quality improvements more rapidly and successfully. However, the research funded by NSF in its TQO program involves a broad range of disciplines, with only modest depth in any given substan- tive area. Advisers have suggested that future research should forge stronger links between relevant social science theory and organizational quality principles and objectives. Larger scale and more systematic stud- ies using comparable concepts and measures are required in order to understand what techniques are effective in achieving specified goals under varying conditions. A recent National Research Council report, Enhancing Organizational Performance (National Research Council, 1997), also discussed the need to bridge the gap between theory and practice in this area.
Tracy R. Wellens, W. Richard Scott, and Robert Cole - Personal Name
978-0-309-05937-4
NONE
Management
English
1997
1-32
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