System Center Service Manager 2010

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System Center Service Manager 2010

Service Manager is unique for other reasons: the fact that it touches so many different types of individual in an organization, and because of its high level of integration with other products in the System Center suite in addition to Active Directory. Service Manager 2010 offers the potential of an integrated configuration management database (CMDB) through connectors with Active Directory, Operations Manager, and Configuration Manager, enabling it to become a centralized repository of information. By unifying knowledge across System Center, Service Manager can help IT align to business needs while lowering time to resolution. Service Manager provides built-in processes based on industry best practices for incident and problem resolution, change control, and asset life cycle management.

Statement of Responsibility

Author(s)

Kerrie Meyler Alexandre Verkinderen Anders Bengtsson Patrik Sundqvist David Pultorak with Kurt Van H - Personal Name

Edition

Call Number

ISBN/ISSN

978-0-672-33436-8

Subject(s)

System Center Service Manager 2010

Classification

NONE

Series Title

GMD

Computer Science

Language

English

Publisher

Publishing Year

2012

Publishing Place

Collation

1-760

Specific Detail Info

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