Record Detail Back
Choice Over Uncertainty and Ambiguity in Technical Problem Solving
- Share to:
Technical problem solving is central to the management of technology and innovation. The notion that uncertainty and ambiguity are selected in the problem- framing process affects our understanding of such problem solving. It is important to focus attention on this selection process, since this is the p)ointat which the nature of the subsequent problem-solving process as well as its potential outcome are
determined to a great extent. By viev^ng uncertainty and ambiguity as exogeneously given, a crucial aspect of the problem solving process is neglected. A notion underlying most current strategies towards technical problem solving is that both the problem and the set of possible solutions are always in flux " thus contradicting the assumption of the objectivelycorrect problem definition. It is more and more taken for granted that any given technical solution is not the "final" solution, but that improvements are always feasible. This requiresa continued willingness of problem solvers to question current assumptions and solutions " thereby reintroducing ambiguity and uncertainty into
the process. Individuals and companies vary widely in how they approach apparently similar technical problems, suggesting that there are indeed dimensions of choice in the framing of these problems (Bums and Stalker 1966; Qement 1989). The fact that
outcomes also differ greatly implies that framing choices matter.
Stephan Schrader - Personal Name
1000866296
NONE
Management
English
2013
1-44
LOADING LIST...
LOADING LIST...