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Changing Frames Understanding Technological Change in Organizations
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In this paper we propose a theoretical approach to the study of technological
change that is based on the premise that people act on the basis of their
interpretations of the world, and in doing so they enact particular social realities
and endow them with meaning. Our interest in this approach is motivated by a
belief that existing studies of technological change have often overlooked the
underlying assumptions,meanings, and expectations that people have about
information technology.We believe that these interpretations of information
technology are critical to an understanding of technological use and change as
they significantiy influence the way actors in the social world of computing
respond to it. Further, we posit that patterns of organizationalcchange
occasioned by different types of technological interventions can be investigated
through changes in interpretations over time. This framework allows for the
diagnosisand understandingof intended and unintended changes around the
development and use of information technologyin organizations.
Wanda J. OrlikowskI, Debra C. Gash - Personal Name
1000866119
NONE
Management
English
2013
1-48
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