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Performance Management


This paper reviews the literature on performance management and appraisals to
see where there may be useful learning for organisations. It also provides
important criteria on which to judge the effectiveness of the implementation of a
performance management system.
Firstly, we examine the purpose of performance management systems, then the
changes organisations are making to their systems to support a shift from
appraisal towards a more rounded performance management approach. We then
highlight the common critiques of performance management systems. The focus of
the paper then turns to the key themes which determine the effectiveness of a
performance management process. This is followed by a review of the link
between performance management and reward; personal development planning
and career and talent discussions and the management of poor performance
through appraisal
Catherine Chubb - Personal Name
Peter Reilly - Personal Name
Duncan Brown - Personal Name
NONE
Performance Management
Management
English
Institute for Employment Studies
2011
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