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Public Management & Administration
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Public sector organizations operate in much different environments than their counterparts in the private sector. There are no
clear signals such as prices to base decisions on, or a clear bottom-line such as profitability. The time frame for decisions is longer
than that for corporations; decisions are seldom taken in a boardroom overnight. Because government represents and serves every one
of us, it must be accountable to more than its immediate decision makers. Stakeholders--citizens, citizen groups, corporations, NGOs,
interest groups, political parties, other public agencies, and other branches of government--all hold public agencies accountable.
Multiple actors evaluate performance on multiple criteria. Political and legal oversight might at anytime negate a decision that
required months or even years of consensual maneuvers to achieve
0-942942-07-8
NONE
Public Management & Administration
Management
English
National Center for Public Performance
2008
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