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The Handbook of Quality and Service Improvement Tools
The Handbook of Quality and Service Improvement Tools brings together into a single
resource 75 proven tools, theories and techniques for quality and service improvement.
It is part of the Fundamentals for Quality Improvement from the NHS Institute for
Innovation and Improvement – a suite of publications that will assist you in finding innovative
ways to improve the quality, productivity and efficiency of patient care you provide. You can
find out more about all of these publications at www.institute.nhs.uk/fundamentals.
All of the tools, theories and techniques featured in the handbook and more are available
online in our searchable library, available free of charge to the NHS in England at
www.institute.nhs.uk/qualitytools.
NHS Institute for Innovation and Improvement - Personal Name
NONE
The Handbook of Quality and Service Improvement Tools
Management
English
2014
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