Record Detail Back
TOTAL QUALITY MANAGEMENT
This thesis encompasses all aspects of business connected with TQM. Its key concepts are emphasis on management commitment, focus on the customer, involvement of all, continuous improvement, treating suppliers as partners and performance metrics.
The objective of the thesis is to give a global vision about the Total Quality Management concept, and the most important related ideas. As engineering student, it is important to have basic knowledge about the points described above.
Prof. Alessandro Brun - Personal Name
NONE
TOTAL QUALITY MANAGEMENT
Management
English
2011
LOADING LIST...
LOADING LIST...