QUALITY MANAGEMENT IMPLEMENTATION

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QUALITY MANAGEMENT IMPLEMENTATION

Quality management is viewed as concepts, principles, or practices, within which
prescriptive views and empirical facts play roles in constructing its recent definition.
Essentially, the concepts of quality management share three principles, i.e. customer
focus, continuous improvement, and the central role of people. In this research,
transforming the concepts and principles into a system, and then realising it through
practices in order to improve organisational effectiveness are referred as quality
management implementation. This implies that implementation is a process of change.

Statement of Responsibility

Author(s)

Dradjad Irianto - Personal Name

Edition

Call Number

ISBN/ISSN

Subject(s)

Management

Classification

NONE

Series Title

QUALITY MANAGEMENT IMPLEMENTATION

GMD

Management

Language

English

Publisher

Publishing Year

2005

Publishing Place

Collation

Specific Detail Info

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