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Making Value for America: Embracing the Future of Manufacturing, Technology, and Work
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Technological developments, reengineered operations, and economic forces are changing the way products and services are conceived, designed, made, distributed, and supported. Manufacturing or “making things” can no longer be considered separate from the value chain, the system of research and development, product design, software development and integra- tion, and lifecycle service activities performed to deliver a valuable product or service to market. Businesses are focusing on this entire system to ensure that they are “making value” for their customers and are less likely to be disrupted by competitors or new technologies. Furthermore, the convergence of these factors is causing major transforma- tions that require the United States—and the companies that operate here—to carefully examine their abilities to innovate and capture the benefits. Businesses are experiencing increased competition from emerging economies around the world; while US-based businesses remain world leaders in many measures of innovation along the value chain, competitors from other countries are catch- ing up quickly. The nature of work has also changed, causing jobs that consist of repetitive tasks to be disrupted by automation or offshoring to lower-cost providers. At the same time, developments in software and data collection are enabling businesses to better understand customers’ needs, optimize design and production processes, and discover new market opportunities, which can generate increased demand and new enterprises that will create jobs
978-0-309-32653-7
NONE
Management
English
2015
1-146
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