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Creating a Business Case for Quality Improvement Research
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The Institute of Medicine (IOM) convened the workshop “Cre- ating a Business Case for Quality Improvement and Quality Improvement Research” on October 15, 2007, in Washington, DC, to develop a better understanding of the economic and business disciplines that encourage sustained efforts to improve the quality of health care. Throughout the country, institutional reluctance to invest in quality improvement and documentation of outcomes of quality improvement interventions remains a barrier to moving ahead, said Thomas Boat, co-chair of the Forum on the Science of Health Care Quality Improvement and Implementation. This reluctance stems from limited resources and, more importantly, competing priorities as to how these resources are spent within health care. For example, priorities tend to be placed on creating highly visible technology-driven programs, with less emphasis on meeting the needs and expectations of patients. Articulating a business case1 is
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