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Information Technology Research, Innovation, and E-Government
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The emergence of the Internet and other electronic-commerce tech- nologies has fundamentally altered the environment in which govern- ment delivers services to citizens, businesses, and other government enti- ties. New expectations—that government will match the private sector in offering direct, rapid, round-the-clock access to information and ser- vices—are cultivating the growth of “e-government”: the application of information technology (IT) and associated changes in agency practices to develop more responsive, efficient, and accountable government opera- tions while fostering a more informed and engaged citizenry. The role of government with respect to IT research, development, and use has also been shifting. The private sector has eclipsed government leadership in many areas of IT adoption and use, even as government continues in its critical role as the principal agent for long-term IT basic research and innovation. Much like their counterparts in the private sec- tor, many in government are actively experimenting with exploiting the new technologies to improve operations and the delivery of services. A wide range of ideas is emerging from these experiments, contributing to technology development, the improvement of business practices, a more streamlined government, and a more sophisticated public. Following September 11, 2001, a new mission, homeland defense, is placing new demands on IT capabilities and is heightening interest in such related areas as critical infrastructure protection.
0-309-50031-1
NONE
Information Technology
English
2002
1-167
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