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Purchasing Selection and Procurement for the Hospitality Industry
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There is not a single job in the hospitality industry that does not involve purchasing in
one way or another. A flight attendant must keep careful inventories of bottled water and
soft drinks to know how much to request for restocking. The manager of a hotel must
be able to find the best price for laundry detergent in a reasonable quantity for her size
operation. An accountant for a hotel chain must know enough about the company’s purchasing
agreements to take advantage of discounts based on timely payments. An event
designer must know the current price for linen rentals so he can make short-notice orders
in an emergency. These are just a few of hundreds of scenarios where purchasing plays a
critical role in the hospitality industry. Think about it for just a moment; it is the person
in charge of purchasing who spends the majority of the money made by a hospitality
operation, and it is his or her skills and knowledge that significantly assist in the profitability
of an operation. It could easily be said that purchasing is one of the most important
functions in any hospitality operation.
For most people, the term “purchasing” means simply paying for an item or service.
For hospitality professionals, this meaning is far too restrictive because it fails to convey
the complete scope of the buying function. For our use, the terms “selection” and “procurement”
better define the processes involved.
ANDREW HALE FEINSTEIN AND JOHN M. STEFANELLI - Personal Name
978-0-471-73008-8
NONE
Management
English
2008
1-802
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