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OPERATIONS MANAGEMENT
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Operation is that part of as organization, which is concerned with the transformation of a range of
inputs into the required output (services) having the requisite quality level. Management is the process,
which combines and transforms various resources used in the operations subsystem of the organization
into value added services in a controlled manner as per the policies of the organization.
The set of interrelated management activities, which are involved in manufacturing certain products,
is called as production management. If the same concept is extended to services management, then
the corresponding set of management activities is called as operations management
S. ANIL KUMAR AND N. SURESH - Personal Name
978-81-224-2883-4
NONE
Management
English
2009
1-290
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