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Introduction to E-business
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Electronic business (e-business) can be defined as the use of the
internet to network and empower business processes, electronic
commerce, organizational communication and collaboration within a
company and with its customers, suppliers, and other stakeholders.
E-businesses utilise the internet, intranets, extranets and other networks
to support their commercial processes. Electronic commerce
(e-commerce) is the buying and selling, marketing and servicing
of products and services via computer networks. Since e-business
includes the process of transacting with suppliers and customers there
is an overlap in activities with e-commerce.
Although the terms ‘e-business’ and ‘e-commerce’ are often used
synonymously, the distinction between them lies in the broader range
of processes in e-business that incorporates internal transactions
within an organisation. These include transactions relating to
procurement, logistics, supply chain management, payments, stock
control and order tracking. As Chaffey (2004) notes, e-commerce
can best be conceived as a subset of e-business. Where the two
concepts overlap is in the buying and selling of products and services.
Colin Combe - Personal Name
978-0-7506-6731-9
NONE
Management
English
2006
1-449
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