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Network Troubleshooting Tools
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The first step in diagnosing a network problem is to collect information. This includes collecting information from your users as to the nature of the problems they are having, and it includes collecting data from your network. Your success will depend, in large part, on your efficiency in collecting this information and on the quality of the information you collect. This book is about tools you can use and techniques and strategies to optimize their use. Rather than trying to cover all aspects of troubleshooting, this book focuses on this first crucial step, data collection.
There is an extraordinary variety of tools available for this purpose, and more become available daily. Very capable people are selflessly devoting enormous amounts of time and effort to developing these tools. We all owe a tremendous debt to these individuals. But with the variety of tools available, it is easy to be overwhelmed. Fortunately, while the number of tools is large, data collection need not be overwhelming. A small number of tools can be used to solve most problems. This book centers on a core set of freely available tools, with pointers to additional tools that might be needed in some circumstances.
Joseph D. Sloan - Personal Name
0-596-00186-X
NONE
Information Technology
English
2001
1-269
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