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2012 Payment Security Practices Survey
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We are pleased to present the findings of the 2012 Payment Security Practices Survey: United States, sponsored by CyberSource and Trustwave. The study also was conducted in the United Kingdom and the findings from that research are available in a separate report.
A secure payment process is essential to maintaining customer confidence and trust when making online purchases and sharing financial information. Managing payment security involves securing payment data across an organization’s full order lifecycle, from the point of payment acceptance through fraud management, fulfillment, customer service, funding and financial reconciliation and transaction record storage.
The strategies and practices employed by an organization have a dramatic impact on its ability to adequately manage security, minimize operational complexity and scale its business. This report highlights the strategies adopted by the best performing organizations and compares them to the practices of organizations that have yet to achieve an optimal approach to this area of their operations.
In this study, we focused on organizations that range from having at least one million transactions to more than six million transactions annually (Level 1 & 2 Merchants). We surveyed 474 individuals in IT and IT security in these organizations. Most of the respondents report to the chief information officer and chief information security officer.
Ponemon Institute© Research - Organizational Body
NONE
Information Technology
English
2012
1-25
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