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problems underscore the shortfall in our understanding of many issues related to large-scale IT systems and their applications. They suggest that achieving the promise of IT will require new research efforts. Drawing upon a recent report from the National Research Council (NRC) Computer Science and Telecommunications Board on the future of IT research (2000), this article argues for an expansion of the IT research agenda to address these increasingly important problems and calls for a broader set of constituencies to fund, participate in, and perform IT research to build the base of understanding needed to get the most out of IT.

NONE
Information Technology
English
2000
1-37
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