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8 Tips for Outsourcing Call Center Projects


Be certain you have a well-defined call center business model with reasonable target metrics. You may need to work with outside talent for this. Be prepared to share this with your outsourcer so that they have an opportunity to help the partnership succeed. A good outsourcing partner will need to understand your core business model in order to fully contribute as a partner.
OUTSOURCED KNOWLEDGE SOLUTIONS - Organizational Body
NONE
Information Technology
English
1-3
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