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PERFORMANCE MANAGEMENT AND MEASUREMENT
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Since accountability for performance has become increasingly critical in health care, it is necessary for an organization to understand the key drivers behind its performance and demonstrate the results of its work. Performance measurement has many interrelationships with quality improvement (QI), and focus on the use of the data is one of the four key principles of QI discussed in the Quality Improvement module. Data used for measuring performance provides evidence of how well an organization’s system is working currently and what happens when changes are applied. Performance measurement data and QI also support and maximize the usefulness of QI tools. Three important concepts are defined as foundational to a QI data infrastructure:
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Healthcare Management
English
2012
1-17
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