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Strategic Levers to Enable E-Business Transformations
Established businesses are trying to take advantage of the opportunities and minimize the
threats presented by e-business. Although e-business has emerged as a strategic imperative for many
firms, v/e found that vision and strategy paled in importance compared to learning and implementation in
the process of transforming to an e-business organization. Regardless of their strategic objectives in
pursuing e-business (e.g., increased efficiency, enhanced customer or supplier relationships), firms are
finding that the transformation from bricks-and-mortar to clicks-and-mortar requires them to learn new
ways of organizing and managing their operations, and new ways of applying and investing in
information technology. In this report we describe findings from 30 firms in different stages of e-business
maturity. These findings suggest that firms can pull three strategic levers to enhance their leammg and
facilitate their transformation.
Jeanne W. Ross, - Personal Name
Cynthia Beath, - Personal Name
V. Sambamurthy, - Personal Name
Mark Jepson - Personal Name
Cynthia Beath, - Personal Name
V. Sambamurthy, - Personal Name
Mark Jepson - Personal Name
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Strategic Levers to Enable E-Business Transformations
Management
English
2000
1-52
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