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From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems
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Most extant knowledge management systems are constrained by their overly rational, static and acontextual view of knowledge. Effectiveness of such systems is constrained by the rapid and discontinuous change that characterizes new organizational environments. The prevailing knowledge management paradigm limits itself by its emphasis on convergence and consensus-oriented processing of information. Strategy experts have underscored that the focus of organizational knowledge management should shift from ‘prediction of future’ [that cannot be computed] to ‘anticipation of surprise.’ Such systems may be enabled by leveraging the divergent interpretations of information based upon the meaning-making capability of human beings. By underscoring the need for synergy between innovation and creativity of humans and the advanced capabilities of new information technologies, this article advances current thinking about knowledge management.
K. Srikantaiah - Personal Name
NONE
From Information Management to Knowledge Management: Beyond the 'Hi-Tech Hidebound' Systems
Introduction to Business
English
Published by: University of London Press
2000
1-32
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