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ERP systems: aspects of selection, implementation and sustainable operations
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This paper gives recommendations for selecting, implementing and sustainably operating ERP systems. We indicate
special aspects which are important from our point of view. The paper addresses practitioners who are responsible for
ERP systems, especially IT and project managers. The structure of the paper matches the three main phases of an ERP
system’s lifecycle within an enterprise: selection, implementation and operations. General process models are given for
selection and implementation of ERP systems. Our suggestions stretch from project management, business process
reengineering, system selection criteria, reporting and customizing to choosing key users, data migration, and user
training. Operations of ERP systems are commented according to the views defined by the ARIS concept. We are
focusing on organizational issues, but give also remarks on business process maintenance, exploitation of ERP
functions, and data management. While other publications give rather general advice, recommendations in this paper
are selected to be use-oriented and easy to apply. The recommendations do not depend on any particular ERP system
2182-7788
NONE
ERP systems: aspects of selection, implementation and sustainable operations
Information Technology
English
International Journal of Information Systems and Project Management
2013
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