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Communicating Information Systems Goals: A Case in Internet Banking Security
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A large part of information systems (IS) security approaches
is technical in nature with less consideration on people and
organizational issues. The research presented in this paper adopts a
broader perspective and presents an understanding of IS security in
terms of a social and organizational perspective. In doing so, it uses the
communication of risk messages among the members of IT groups in
setting Internet banking goals in order to identify any weaknesses in
security management procedures. The novel approach of this
investigation is that explores and presents the issues of risk
communication and goal setting in Internet banking security through indepth
interviews within three case studies. That said, it promotes an
interdisciplinary and inter-organizational theory which fosters a new
dialog that transcends security industry specific contexts as opposed to
other studies. Interview results suggest how an effective setting of
Internet banking security goals can be achieved through specific
considerations for improving the communication of security messages.
The research contributes to interpretive information systems with the
study of risk communication and goal setting in an Internet banking
security context.
Ioannis V. Koskosas - Personal Name
NONE
Communicating Information Systems Goals: A Case in Internet Banking Security
Information Technology
English
2012
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